Job Description

A busy UHNW family are looking for a full time House Manager/ Personal Assistant to look after their personal affairs and multi-property management/ oversight . This role will predominantly work for the lady of the house, but as both principals are busy in their full-time jobs this individual should be able to handle work autonomously .

This role requires an individual with some experience in this field , with an ability to both work with inherited systems and create processes . They should be happy to work on a variety of different tasks , taking a generalist approach and have excellent problem solving and organizational skills. Ideal candidates will be excellent with people , have a bright disposition , and be keen to contribute to the team , with the aim to create smooth running of the principals’ lives and properties .

Job Title: Personal Assistant/ House Manager

Location: Chicago

2nd Locations: Lake house in Michigan, Miami (condominium), Snowmass CO, other smaller homes in Chicago

Travel: Potentially required, ideally flexible to provide 3 days travel per month

Hours : Core hours, Monday – Friday 45 hours, but flexibility to respond outside of hours required

Salary : From $130,000 up but DOE

Benefits : TBD, potential to provide housing

The Staff: 1 Nanny/ Family Assistant, Housekeeper, Property manager at other locations

Interview Process: Multi interview with family and potential other team members

Duties

Handling personal matters as necessary, including, but not limited to:

• Running daily personal errands
• Managing inboxes and mail
• Managing personal/family agenda/ calendars
• Booking dining reservations and personal appointments
• Assisting with arrangement of personal trips
• Managing home events, birthday parties, dinners, fundraisers etc.
• Assisting with the children – only 1 child left in the home (16/17 yrs old), potentially housesitting with him if parents are ever traveling, assisting with some driving if needed (rare)
• Assisting with the pets (3 dogs), vets, grooming, walks if needed
• Projects and research as needed
• Paying bills
• Maintain family records, keeping and documenting detailed notes of preferences
• Ensuring all assets are well insured and maintained (homes, luxury good, cars etc)

Handing household management as necessary, including, but not limited to:

• Ensuring home is well maintained through walkthroughs, liaising with vendors for repairs, and pre-emptive maintenance
• Sourcing, negotiating, liaising with all third parties, new and current
• Oversight of all renovations/ repairs/ maintenance etc.
• Ensuring all homes have household manuals and SOPs which align perfectly with the principals’ needs
• Liaising with household staff and assisting them as needed
• Liaising with household staff at secondary properties and ensuring the homes are well organized and on track.
• Setting up homes for arrival – travelling to the homes if needed

Requirements

• Legally able to work within the United States
• A clean valid Driver’s License, with own car to travel to and from work
• Proven work experience as a Personal Assistant
• MS Office and English proficiency
• Happy to undergo a criminal background check
• Excellent verbal and written communications skills
• Discretion and confidentiality
• Excellent references required from both current and previous employers

Preferred Qualities

• Outstanding organizational, problem-solving, and time management skills
• Ability to multitask and prioritize daily workload
• Fun personality, friendly and positive with low ego
• Unflappable, calm under pressure; confident and able to hit the ground running
• Happy to perform tasks in the manner the Principal prefers – not ‘stuck in own ways’
• Accepting of feedback, able to correct mistakes quickly
• High EQ when working with household staff and
• An understanding of old school Mid-Western values of hard work and striving for excellence

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