Job Description

Bacio di Latte is growing and we are adding General Managers to our team for our NEW Shops we are opening throughout Los Angeles!

Bacio di Latte is a high-end experience gelato shop, making fresh Italian gelato in house daily. Our gelato reflects the passion and care that we take in making the best product possible coupled with our exceptional service creates a memorable and impactful experience for our guests. We are looking for exceptional General Managers for our NEW Los Angeles locations - Studio City, Santa Monica, Beverly Hills and West Hollywood . We will fully train you for 3 months on all things Bacio di Latte. As General Manager, you will take ownership of Operations, lead our team for successful and profitable sales, and grow with our company. We are growing and expanding rapidly so there is major growth potential!

What You'll Be Doing:

Operations

• Execute the highest gelato quality, daily. Understand and maintain the highest standards of gelato quality working with our BOH team
• Ensure the team executes the best quality customer service experience; transporting our customers with a warm and distinct (inviting) atmosphere that entices all the senses; working with our FOH team
• Uphold CA Food Safety standards
• Control purchases and stock; conduct inventory count
• Hit monthly KPIs and invigorate the team to achieve set goals

Leadership

• Nurture the team with attention and training to maintain high performance standards and ignite sense of ownership
• Create a positive work environment with camaraderie and focus, ready for anything!
• Strong leadership to drive the team and achieve results
• Train and coach new hires using provided Bacio tools

Financial/Administration

• Conduct accurate P&L analysis each month
• Comprehend and act to accomplish KPI goals for Labor, Cogs, and monthly results.
• Process invoices from suppliers
• Ensure payroll hours are properly clocked and proper breaks are given
• Create a healthy relationship with our vendors, accountants, and administrative personnel

What You Bring:

• 2+years Food & Beverage Management experience - preferably in the QSR space
• Proven track record of driving sales goals and meeting KPIs
• Skilled at managing COGs, Labor and Budgets
• Strong leadership abilities to coach and motivate team
• Excellent customer service and guest relations skills
• Strong, clear and effective communicator
• Positive and upbeat energy that drives a positive and fun company culture
• A love for Gelato!

What We Offer:

• 3 months training on all things Bacio di Latte prior to store opening
• Bonus Program
• Growth opportunities - we are expanding rapidly!

If you have 2+ years F&B Management experience, are a energetic and positive leader who thrives in a fast paced and fun environment, with a passion for customer excellence and are eager to learn and grow, this is a great role for you! Passion for gelato is a plus!

Salary range for this role is $75,000 - $93,000. Compensation is commensurate with experience.

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