Job Description

US Account Director

12 Month Contract With The Possibility of a Full Time Contract

Forever Audio 

• Do you love working in the industry but feel like you’re just a number in a big corporation, without any connection to your team, clients or leadership?
• Do you want to be in a role that will fulfil your potential and offer you responsibility and variety? 
• Do you want to use your talent in a leading specialist audio company, that’s in a sector that is the place to be right now? 
• This could be the perfect role for you!

The Company 

We are an award-winning (Campaigns Audio Awards, Cinema Audio Society, Music & Sound, Promax UK, Vox) world class leader in audio services, providing clients with a full offering to deliver any requirement needed in audio advertising, content or production across the globe. 

We’re based in the UK and USA and our 8 studios in Central London are a centre of excellence. We have creative, media, studios and digital under one roof and work on; radio, Spotify and digital audio advertising; audio post for TV and films; audiobooks; podcasts; music; foreign dubbing; gaming and digital campaigns to support audio experiences.

Our clients include Spotify (we are their creative partner in the UK & North America), Acast, Netflix, Amazon, Cartoon Network, Disney, Guinness, Paddy Power Betfair, Audible and Penguin Random House. 

We’re a mix of arty, geeky, techy, sporty, creative types who deliver exceptional products for our clients every single day. 

Diversity and inclusion matter to us and we welcome your uniqueness. We are committed to developing the audio industry and its future talent. We’re an active supporter of initiatives to inspire, train and develop young talent and open our doors to introduce people into our industry. 

In the last few years we’ve donated time and money to Macmillan Cancer Support, The Malaria Foundation and Crisis, and we intend to do a lot more. We’re big on culture, teamwork and growth opportunities, and we’ve got exciting plans for the future which we’d love you to be part of. 

Our Values 

We know it’s all about getting the mix just right…

1 - We’re on the same wavelength

We're one team.

We support each other.

We work together to achieve collective success.

2 - We hear every pin drop

We care about the details.

We deliver on what we promise.

We take responsibility.

3 - We’re all ears

We care passionately about our clients.

We provide exceptional customer service.

We build long term partnerships.

Our Culture - Defined By Our Team

We're creative (standard). We're honest and open. A swear jar would bankrupt a lot of us. We're all equal and we laugh at ourselves… and each other. 

We're unconventional, productive and we do whatever it takes to get the job done. We like burgers (meat, veggie and vegan). 

We always make time for each other and our clients. We live and breathe audio. We're people pleasers. We're all very different and we love that about our team. 

We praise each other and recognise achievements. We like going to the pub for alcoholic and non-alcoholic drinks. We don't quit, we fix. We're kind and caring. We make a difference. We stick together and pick each other up when it's needed.

We like to dance. We say please and thank you. We're passionate and motivated. We always leave our clients feeling good.

The Person We Are Looking For

You’ll have several years experience of working in an agency or a media owner in a similar role. You’ll be looking to use the knowledge and skills you’ve developed into a role that is going to have a big impact in the development of our company. US growth is a big goal for us this year so you’ll be up for the challenge. 

Working on live projects you’ll have great experience in building relationships, delivering great customer service and forming long term partnerships, presenting yourself as a trusted resource our clients can rely on. 

You’re a people person and you will be involved in the growth of the company by developing existing relationships and growing accounts. You’ll be able to manage multiple projects at once, and you buzz off being part of a busy department that always delivers. 

You’ll be a senior member of our team, reporting into the Head of US Operations, so you’ll know how to inspire and develop your coworkers. You’ll be able to manage your own relationships and projects whilst also offering direction and support to the team around you. 

You’ll be comfortable working with a hybrid team, and you buzz off being part of a busy department that always delivers. You’ll be a consummate professional but you don't take yourself too seriously. You’re looking for a role in a company that is big on culture, teamwork and growth, and you’ll be keen to challenge yourself to constantly be better, even if it’s just a little everyday.

If this is you, we can’t wait to hear from you.

Key Responsibilities 

• To build quality relationships with key clients.
• To interpret briefs, participate in creative brainstorms, collate a response and present back to the client.
• To talk confidently and knowledgeably about our service and offerings, to existing and new clients. 
• To lead effective working relationships with the rest of the account team and other internal departments to ensure clear and consistent communication.
• To support the Head of US Operations with team and client development. 
• To keep internal CRM system up to date.
• To represent the company at industry events.
• To keep up to date with the latest developments in the ad industry and how they apply to our clients.

Essential Requirements 

• High level of experience in a similar role and specifically in the following areas: 
• Account management 
• Customer service
• Organisation
• Communication skills
• Proactivity 
• Team leadership
• Problem solving
• Confident in leading conversations and presentations
• A positive mental attitude and growth mindset. 
• Must be eligible to work in the USA.
• Able to work from home and in Manhattan/Brooklyn as required, usually 1-3 days per week.

Bonus Points

• Fluency in other languages, particularly Spanish or French Canadian.

Salary And Benefits

• $75k - $80k depending on experience.
• You are entitled to twenty two (22) days leave per annum (pro rata for part years). In addition to this the business closes between Christmas and New Year and therefore your normal working hours which fall during this period are treated as additional paid leave. This entitlement is in addition to US Public Holidays 
• $500 per month contribution to medical insurance policy
• Various training schemes to help us all be better.

The Hiring Process

It’s really important that we are a right fit for each other. Therefore we usually have three chats; phone, online / in person. This is so we can get to know each other properly which is really important for you and us, as we want you to be with us for a long time so you need to know it’s right for you too. 

If there is another way you’d like to do this, that will really give you the chance to shine, please tell us if we get in touch to chat. 

Apply

Please apply with your CV and tell us why you’d like to join us and how you’d add brilliance to our team. Please email careers@foreveraudio.com with the subject header “US Account Director” and quote reference IGL17 in your email to us. The deadline is March 14th 2025. Previous applicants are welcome. No agencies please, we already work with preferred partners. 

Thank you.

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