Spa Manager Job at Grand Falls Casino and Golf Resort, Larchwood, IA

RkNGdzNvdjRjcDZCUC9HRi9GMXhhaXpwNmc9PQ==
  • Grand Falls Casino and Golf Resort
  • Larchwood, IA

Job Description

Job Description

Responsible for overseeing the day to day operations, guest service standards & team members of the Salon/Spa.  Maximizing the guest experience while maintaining a high level of quality service within an Aveda Environmental Lifestyle Salon and Spa.  Continued development of client database, services and product for financial growth.       

Provide exceptional guest service to all internal & external guests.

Ensure all policies are followed, profit goals are met, programs are implemented and building/equipment is maintained at all times.

Provide leadership, clear direction & reviews for Spa staff.  Hold monthly “Huddles” (meetings)

Responsible for scheduling guests, service providers and client coordinators’ payroll processing and approvals for time off.

Coordinate hiring, training & discipline of employees with Director. Coach, manage & interact with team members to ensure development/implementation of quality services that meet the Aveda Lifestyle philosophy and ensure a fun work environment.

Responsible for handling all customer challenges appropriately. 

Implement Aveda experiences and GFCR policies/procedures

Responsible for inventory control, monthly counts and ordering

Strong knowledge maintained on equipment and POS processing

Understand, implement & perform responsibility of managing the day to day operations of luxury Resort Salon & Spa

Participate in all Aveda required trainings and implement practices that are taught

Group/party coordinator and GFCR department liaison.

Responsible for maintaining personal service provider licensing and continued education as well as licensing review of all Spa personnel.

Aveda Product Knowledge/Training preferred

Must hold and maintain a current license from the State of Iowa Cosmetology Division in good standing

Previous management experience required

Job Tags

Similar Jobs

Symmetry Financial Group - The Winifred Brown Agency

Work from Home Opportunity Job at Symmetry Financial Group - The Winifred Brown Agency

 ...the perfect opportunity for you. Why Work With Us? Forbes Recognition: We were voted...  ...Remote Work: Flexibility to work from home with unlimited earning potential....  ...achieve financial independence. College Students and Disabled Veterans: Strongly encouraged... 

Axesspointe Community Health Center

Senior Accountant Job at Axesspointe Community Health Center

 ...Full Time (40 hours/week) Salary: $50,000 - $65,000 GENERAL STATEMENT OF DUTIES: To assist in the day to day functions of the Accounting Department. ESSENTIAL RESPONSIBILITIES: 1.Review check request and invoice for proper account coding and supervisor... 

VitalCore Health Strategies

Physician (M.D. / D.O.) Job at VitalCore Health Strategies

 ...Correctional Facility in Jackson , Michigan for Part-Time! PHYSICIAN (M.D. / D.O.) BENEFITS PACKAGE TO INCLUDE BUT NOT LIMITED TO:...  ...certified and qualified by state laws/regulations to practice medicine. PHYSICIAN (M.D. / D.O.) ESSENTIAL FUNCTIONS Ensures... 

OED Solutions

Entry Level Event Marketing & Public Relations Job at OED Solutions

 ...experiences. Combining creativity and strategic planning, we deliver public relations solutions that boost brand awareness and engagement. As we...  ..., and public relations efforts. Role Overview As an Entry-Level Event Marketing & Public Relations Assistant , you'll play... 

Mickey Truck Bodies

Assembler Job at Mickey Truck Bodies

 ...paced manufacturing setting? If you answered yes to these questions, you might be the right candidate to join the Mickey Truck Body Assembly Team! $16.50-$18.50 PER HOUR 1st Shift 6:30 am- 5 pm Monday to Thursday with Overtime on Friday as needed for production...