Job Description

Buccaneer Marina & Resort is seeking an experienced and highly motivated Restaurant General Manager to join our team in West Palm Beach . As the Restaurant General Manager, you will be responsible for overseeing the day-to-day operations of our resort’s restaurant, ensuring exceptional service, managing staff, and driving profitability. You will work closely with ownership and other team members to create a positive dining experience while maintaining high standards of quality, cleanliness, and safety.

The ideal candidate is a dynamic leader with a passion for hospitality and the ability to manage all aspects of restaurant operations.

Duties and Responsibilities:

• Oversee daily restaurant operations, ensuring that the highest standards of food quality, customer service, and cleanliness are maintained.
• Manage staff including hiring, training, scheduling, and performance management.
• Develop and manage the restaurant's operational budget, including controlling expenses, maximizing revenue, and preparing financial reports.
• Ensure compliance with all health and safety regulations.
• Build strong relationships with customers to foster repeat business and positive reviews.
• Collaborate with executive chefs and culinary teams to create and refine menus.
• Handle customer complaints and ensure swift and effective resolutions.
• Monitor inventory, order supplies, and work with vendors to maintain strong partnerships.
• Plan and execute special events and promotions in collaboration with the resort team.
• Analyze customer feedback and implement changes to improve the guest experience.
• All other administrative tasks as required.

Qualifications:

• Previous experience as a Restaurant General Manager or in a similar leadership role in the hospitality industry.
• Proven track record of successfully managing restaurant operations, achieving revenue targets, and controlling costs.
• Strong leadership skills with the ability to motivate, train, and develop a diverse team.
• Excellent communication and interpersonal skills, with the ability to interact effectively with customers, employees, and vendors.
• Strong problem-solving and decision-making abilities, with the ability to think critically and make sound judgments in a fast-paced environment.
• Knowledge of food safety regulations, health codes, and restaurant industry best practices.
• Ability to work flexible hours, including weekends, holidays, and evenings, as needed.
• Food handler's certification and alcohol service certification, as required by local regulations.
• Preferred Education: Degree in Business, Hospitality, or a related field, or an equivalent combination of education and experience is preferred but not required.

Physical Requirements:

• Ability to stand, walk, and move for extended periods.
• Capable of pushing, pulling, lifting, and carrying items up to 25 pounds.
• Able to work in both indoor and outdoor environments based on operational needs.

Benefits:

We offer an excellent benefits package to our full-time Team Members, including medical, dental, and vision insurance, a 401K plan, and a Paid Time Off (PTO) program.

Compensation:

Salary is commensurate with experience.

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