Job Description

Hiring -

Title: Non-Technical Data Analyst 1

Duration : 6 Months

Location: MI - GM Global Technical Center - 31057

Visa Status: All Visa Open

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Title : Non-Technical Data Analyst 1

Client is seeking a Non-Technical Data Analyst to support database management, analyze data processes, and collaborate with cross-functional teams to enhance business performance. This role is integral to ensuring data accuracy and supporting global initiatives, requiring excellent problem-solving skills, attention to detail, and a strong focus on process improvement.

Key Responsibilities:

• Collaborate with senior management, technical teams, and clients to define data requirements and implement best practices for data manipulation and storage.
• Design, automate, and maintain large-scale enterprise ETL processes.
• Modify and optimize existing databases and management systems, directing programmers and analysts on required changes.
• Test and debug database programs, resolving errors and implementing improvements.
• Manage and sustain the Global Warranty Management System (GWM) by implementing change requests and enhancements.
• Analyze and resolve dealer warranty claim rejections in collaboration with the Dealer Business Center (DBC) and SAP.
• Perform daily updates to the Labor Information System (GMLID) and create reports to identify areas requiring updates.
• Collaborate with the Labor Time Activity Group to address labor time guide (LTG) issues.
• Raise, track, and escalate IT tickets to address identified issues or implement system enhancements.
• Support global business partners and ensure alignment with operational objectives.

Qualifications:

• Required:
  • Bachelor's degree in Computer Science, Computer Engineering, or a related technical field.
  • 0 2 years of relevant experience in database technologies and ETL processes.
  • Proficiency in at least one scripting language.
  • Strong written and oral communication skills.
  • Analytical and problem-solving expertise with a desire to drive data-driven decision-making.
• Preferred:
  • Knowledge of the automotive industry, vehicle dealerships, or aftersales field service operations.
  • Experience in managing complex and unique problems with a focus on process improvement and waste reduction.
  • Familiarity with SAP systems and warranty claim processes.
  • Strong planning, organizational, and interpersonal skills with the ability to manage multiple tasks independently.

Additional Responsibilities:

• Identify areas for process improvement and implement sustainable solutions.
• Perform analysis to detect trends and improve operational efficiency.
• Maintain a global perspective to align with organizational goals.
• Demonstrate commitment to customer focus and operational excellence.
• Provide off-hours support for global business partners as required.

Thanks & Regards

Arun Kumar

Sr. Recruiter

Email:

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

• Dice Id: 91022079
• Position Id: 2025-38484

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