Job Description

Description de l'annonce:

New trends and expectations are reshaping the automotive industry. Inspired by the exciting new challenges associated with this revolution, FORVIA anticipates the future of mobility developing cutting-edge solutions for smart life on board and sustainable mobility. If you’re willing to contribute and create value for tomorrow’s cleaner and smarter mobility, FORVIA is the place to be.

Position Overview

We are looking for a dedicated Support Engineer to join our Data Platform Solutions team, providing essential technical support for applications developed on the Palantir Foundry platform. This role plays a vital part in maintaining application reliability and enhancing user experience, bridging technical performance with business needs.

Overall responsibilities and duties:

• Act as the primary support contact for troubleshooting and resolving issues within Palantir Foundry applications.

• Manage and prioritize incident resolution processes, monitoring performance and escalating complex challenges as necessary.

• Provide end-user assistance on application functionality, responding to queries and helping users maximize their productivity.

• Document troubleshooting processes, user guides, and best practices to support knowledge sharing within the team.

• Identify areas for process improvements and implement solutions to increase efficiency and stability.

• Collaborate with product owners, data engineers, and developers to support new deployments and ongoing developments, aligning with evolving business needs.

Qualifications:

• Master's Degree/ Computer Science Engineering

• Basic understanding of data platforms or a strong interest in learning (experience with Palantir Foundry is a plus).

• Good knowledge of Big data eco systems (Spark & Hadoop)

• Good knowledge of python & SQL

• Knowledge of SQL & NoSQL Databases

• Knowledge of Palantir is a plus

• Good problem-solving skills, with a willingness to learn and grow in troubleshooting.

• Some experience with ticketing systems (e.g., JIRA, ServiceNow) is a plus.

• Good communication skills in English,with an ability to interact effectively with both technical and non-technical users.

• Good logical & analytical thinking

Why join us:

• Work with Experts:Collaborate with top engineers and specialists across diverse fields, expanding your expertise in a complex, international, and matrixed organization.
• Innovation & Sustainability:Be part of an organization committed to developing sustainable and forward-thinking solutions that meet tomorrow’s mobility challenges.
• Career Development:Gain exposure to the latest in digital and data solutions, preparing you for exciting growth opportunities within Forvia’s global network.
• What’s Next? If you’re passionate about shaping the future of automotive and digital transformation, we invite you to join us at Forvia. Be part of the team that’s driving change, creating impact, and redefining what’s possible in the world of smart mobility.

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