Job Description

Role : Senior Data Center Technical Support Analyst

Work Type : Remote

Duration : 1 Year(Extendable)

THE JD and the required skillset are below. Please make sure that the suitable candidate has atleast 90% of the skillset mentioned

The scope of the proposed services will include the following:

Evaluate and recommend the selection of vendor supplied software packages;
recommend and prepare specifications for modifications and customization of purchased
software;
Coordinate the installation, maintenance, and modification of vendor-supplied software
(e.g., operating systems, communications managers, database management systems,
compilers) for a system or complex network supporting applications critical to state
business functions;
Coordinate the design, development, and installation of in-house software packages (or
modifications to vendor packages) by designing work and specifications. Consult
regularly with vendors concerning software and/or hardware problems, resolutions, and
system and network performance;
Advise end-users, administrators, and technical support personnel performing network
design, designing and providing documentation, instruction, problem analysis and
education pertaining to specific and highly complex areas of software and network
performance;
Assist in establishing departmental policy with regard to data definition and data
relationships, database design, database implementation, database operation, database
security, and data accessibility;
Perform database planning and administration, establishment of database standards
and procedures, database security, database documentation, and application technical
support;
Review and determine the feasibility and advisability of proposed additions and
modifications to the database;
Install and customize software and hardware in order to manage, monitor, and otherwise
support an extensive enterprise computer systems network (including mainframe(s),
LANs and/or WANs, communications lines, etc.);
Monitor network hardware resources through the implementation of a network inventory
system.
Design and implement a communications system connecting the various components of
an enterprise network;

Consult with vendors in the evaluation of software and hardware used in the management of the enterprise network;
Consult with users on various requirements and participation in the enterprise network;
Monitor and evaluate performance and efficiency of an enterprise network;
Establish and manage configuration data on network software and hardware components;
Monitor all attached devices in a complex LAN environment, such as work stations, servers, bridges, multi-station access units, etc.; analyzing performance, diagnosing performance problems, and performing load balancing.

Expertise and/or relevant experience in the following areas are mandatory:

Applicant must have prior experience with large-scale state Enterprise Architecture systems serving multiple governmental agencies.
Applicant must have experience in an Enterprise Architecture environment comprised of various components.
Applicant must be familiar with how the various components of an Enterprise Architecture integrate.
Applicant must have a general understanding and experience with at least one of the following EA components or similar technologies:

IBM Business Rules Engine (BRE)
webMethods Software AG Enterprise Service Bus (ESB)
API Gateway Broadcom/Software AG Enterprise API Gateway

Expertise and/or relevant experience in the following areas are desirable but not mandatory:

Applicant should have at least six (6) years experience performing these duties in large-scale Enterprise Architecture environments
Applicant should have a general understanding and experience with the following EA components or similar technologies:

Nutanix

VxRail

ESXi

vCenter

NSX

SRM

Windows Server

RedHat Enterprise Linux

MS SQL Server 2014

NagiosNagiosInfrastructure

NewRelic APM

NewRelic Infrastructure

NewRelic Browser

Octopus Deploy

Puppet Enterprise

Splunk

Veracode

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