Compliance Investigations Analyst - Hybrid
Who we are:
At Lifepoint Health, we provide quality healthcare to rural communities. As a valued member of our team, you will be an integral part of a group working together to elevate Lifepoint's healthcare delivery network. Our network includes 60+ community hospitals, 60+ rehabilitation/behavioral health hospitals, and 250 additional sites of care across the United States. As an organization, we are dedicated to serving communities nationwide by providing exceptional care. We believe in the power of our talented teams and strive to create environments where employees find purpose and fulfillment.
What you’ll do:
The Compliance Investigations Analyst is responsible for timely and appropriately triage of reports routed to the Health Support Center (HSC) Ethics & Compliance department; supports compliance program related investigations, including appropriate conduct, documentation, resolution, etc.; manages the compliance program’s incident management system(s); performs data entry, data extraction, and data validation; manages data repository structures and file management processes; assists with the development and maintenance of monitoring metrics and associated data collection and presentation activities; assists with the development and delivery of training, awareness, and outreach activities, primarily those associated with investigative processes.
This is a hybrid position with certain days remote and other day required to be onsite at our Brentwood, TN office.
Responsibilities:
· Collaborate with the HSC Ethics & Compliance team and with the Enterprise Risk Management team to understand incident management system related needs, requests, and priorities.
· Support the validation, categorization, distribution, investigation, and resolution of all reports to the HSC Ethics & Compliance team, including all EthicsLine reports.
· Support and assure the integrity, quality, and timely completion of investigations led by members of HSC Ethics & Compliance and facility compliance professionals.
· Produce and analyze reports to identify and highlight trends or systemic concerns.
· Administer the Ethics & Compliance incident management system, including maintenance of valid user assignments, template and report development, system troubleshooting, system subject matter expertise and optimization.
· Manage new users and provide system support for all incident management system end-users.
· Liaise between the incident management system vendor and the HSC; maintain transparency and communication in associated vendor relationships.
· Perform data entry, data extraction, and data validation for compliance reports and investigations, EthicsLine entries, and other related HSC Ethics & Compliance systems and processes.
· Manage data repository structures and file management processes for compliance program-related inquiries, concerns, incidents, investigations, educational activities, monitoring functions, risk assessments, and others.
· Assist with the development and maintenance of compliance program monitoring metrics and associated data collection and presentation activities, including the routine preparation of investigation and incident management system related reports for presentation in meetings with facilities, division leaders, and governing bodies.
· Assist with the development and delivery of training, awareness, and outreach activities, primarily those associated with compliance program investigative processes.
· Support enterprise-wide compliance program activities and initiatives.
· Maintain confidentiality and discretion regarding all work matters and fully comply with all legal and ethical obligations and company policies.
· Regular and reliable attendance.
· Perform other duties as assigned.
ADDITIONAL INFORMATION:
· Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors.
· Access to and/or works with sensitive and/or confidential information.
· Exhibit a basic understanding of healthcare regulatory and compliance. Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices.
Qualifications - Internal
EDUCATION: Bachelor's degree required, preferably in Healthcare Administration or Data Analytics, or a similar field.
EXPERIENCE: Minimum of two (2) years’ related experience including technical system administration. Experience in Cognos, PowerBI, or other advanced data analytic software systems preferred.
CERTIFICATIONS/LICENSURE: None required; compliance certification preferred, e.g., Certification in Healthcare Compliance (CHC) ®.
Why choose us:
As a team member of the Health Support Center, our goal is to support those that are in our facilities who are interfacing and providing care to our patients and community members. Our focus is to attract, retain, and empower a diverse and determined workforce. Our mission statement is at the heart of who we are and what we do: “Making Communities Healthier.” In this shared mission, we believe that our collective efforts will shape a healthier future for the communities we serve.
Benefits:
We offer an excellent total compensation package, including a competitive salary and benefits. Some of our benefits include 401k, flexible PTO, generous Employee illness benefit (EIB), medical, dental, vision, tuition reimbursement, and an Employee Assistance Program. We believe that happy, healthy people have a passionate engagement with life and work and have designed our package to enhance your wellbeing.
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